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SHIPPING & REFUNDS

SHIPPING POLICY

For postal orders we use the Royal Mail Tracked 24 delivery service, this usually provides a next day delivery from point of postage.

 

During peak periods/seasons such as Christmas this may impact the delivery time, which is outside of our control.

 

You will receive notification of when your order has been shipped and any tracking information.

Please note our bakes do not fit through the letter box so you MUST be in for delivery or have a safe place for it to be left.

REFUND POLICY

Due to the perishable nature of the products, we are unable to accept returns.

However, please get in touch if you have any problems and we will do our best to resolve them for you.

Get in touch

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If you have a query regarding an order, or you would like more information about Louise's Kitchen or our products and services, please leave your details with a message in the  box below and we will reply to you as soon as possible.

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